Pricing
Silver
|
Gold
|
Platinum
|
|
|
Price |
$795/yr
|
$1195/yr
|
$1595/yr
|
|
Incidents (48hrsSLA)
|
unlimited
|
unlimited
|
unlimited
|
|
Urgent incidents (24hrs SLA)
|
|
2
|
unlimited
|
|
Support Access
|
24X7 |
24x7
|
24x7
|
|
Knowledge Base
|
Yes
|
Yes
|
Yes
|
|
Technical Account Manager (TAM)
|
|
Yes |
Yes |
|
Bonus complimentary scheduled online consultancy |
|
1 hour
|
3 hours
|
